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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of C J

C J

March 5, 2025

5  out of  5
rating by C J
"Incredible customer service! Thank you Marijane, Stephanie, and the rest of the team, y’all are always extremely helpful and kind."
We responded:
"Thank you, Cesar, for your wonderful feedback! I'm happy to know that you find our team helpful and kind. Your satisfaction is important to us, and we're here for any assistance you may need in the future. Feel free to reach out anytime!"
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CW Port

February 10, 2025

5  out of  5
rating by CW Port
"We appreciate your support in the community for the Round Rock High School Boys Basketball Team!"
We responded:
"I'm happy to support the Round Rock High School Boys Basketball Team. It's wonderful to be part of such a vibrant community. If you ever need assistance, feel free to reach out!"
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Tommy Theiss

January 28, 2025

5  out of  5
rating by Tommy Theiss
"I called looking for a quote and found an amazing team waiting to help. Belicia helped walk me through some amazing savings as well as a lot of helpful information. I would and will definitely recommend everyone your way"
We responded:
"Thank you, Tommy, for sharing your experience! I'm happy to hear that Belicia was able to assist you with valuable information and savings. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Eraqueo Salinas

January 17, 2025

5  out of  5
rating by Eraqueo Salinas
"Do not hesitate to get a quote from Marijane, so helpful and kind. I saved over 200 a month going with this company no joke. Thanks again!!!"
We responded:
"Thank you, Eraqueo, for your wonderful feedback! I'm so happy to hear that you found our service helpful and kind, and that you were able to save money. That's fantastic! If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Ketul Patel

December 30, 2024

5  out of  5
rating by Ketul Patel
"The agent Belicia is really helpful and her explanation about insurance really good."
We responded:
"I'm glad to hear that Belicia was able to assist you effectively with your insurance needs. Her ability to provide clear explanations is truly valued. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Susana Cano

November 16, 2024

5  out of  5
rating by Susana Cano
"I’m happy to leave a review for Ms. Stephanie. She made me feel comfortable and answered all my questions about the policy for my new car. I highly recommend both State Farm and Ms. Stephanie for their excellent service!"
We responded:
"Susana, thank you for your wonderful review! I'm glad to hear that Stephanie made you feel comfortable and answered all your questions about your new car policy. We truly appreciate your recommendation and are grateful for your support. If you need any further assistance, don't hesitate to reach out. - Marijane Billington - State Farm Insurance Agent, Austin, TX"
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becky navarro

October 31, 2024

5  out of  5
rating by becky navarro
"I have been with State Farm for many years now. I always have positive experiences with this office. The staff is always helpful and kind. My recent experience was with Belicia and Patrick. Both were super helpful and overall kind, amazing people. Very quick too!"
We responded:
"Becky, thank you for your continued trust in our office over the years! I'm happy to know that Belicia and Patrick provided you with such helpful and kind service. We always aim to be quick and efficient in assisting our customers. If you ever need anything else, don't hesitate to reach out. - Marijane Billington - State Farm Insurance Agent, Austin, TX"
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Jared Smith

September 25, 2024

5  out of  5
rating by Jared Smith
"Great customer service!!"
We responded:
"Thanks, Jared! I'm happy you had a great experience with our customer service. If you need anything else, we're here to help. - Marijane Billington - State Farm Insurance Agent, Austin, TX"
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Chance Hogan

September 20, 2024

5  out of  5
rating by Chance Hogan
"It was such a joy working with this agency and they were always available to answer my many questions either by phone, email or text. I highly recommend them and they will find the best price for your insurance needs."
We responded:
"Chance, thank you so much for your wonderful review! I'm happy you found our team always available and responsive to your questions. We strive to provide the best service and find the right insurance solutions for our clients. Your recommendation means a lot to us. If you need any further assistance, don't hesitate to reach out. - Marijane Billington - State Farm Insurance Agent, Austin, TX"
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Richard Urdaneta

September 16, 2024

5  out of  5
rating by Richard Urdaneta
"Muy buena la Atención , muy serviciales"
We responded:
"Gracias, Richard. Me alegra saber que recibiste una atención tan buena y servicial. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por confiar en nosotros! - Marijane Billington - State Farm Insurance Agent, Austin, TX"
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Leece Naxera

August 23, 2024

5  out of  5
rating by Leece Naxera
"Belicia answered the phone when I called today and was very helpful to me. She did a good job of explaining things to me and even shared some of her own personal experiences to help me in my decision making process. She also called me back to make sure I was ok with how things were going to proceed. I appreciate all the effort she put in to making sure my situation was handled in a way that was pleasing to me."
We responded:
"Leece, thank you for your kind review. I'm glad Belicia was able to assist you effectively and provide clear explanations. It's great to know she followed up to ensure everything was proceeding smoothly. We appreciate your feedback and are here for any future needs. - Marijane Billington - State Farm Insurance Agent, Austin, TX"
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Samantha Brown

July 25, 2024

5  out of  5
rating by Samantha Brown
"Patrick is the BEST. Appreciate his help tremendously."
We responded:
"Hey Samantha, thanks a ton for your awesome review! We're so happy Patrick could help you out. If you need anything else, we're here for you! - Marijane Billington - State Farm Insurance Agent, Austin, TX"
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Cristian Vera

July 23, 2024

5  out of  5
rating by Cristian Vera
"Marijane is honestly the best and most kind insurance agent I’ve ever spoken with!! She’s was so helpful and explained my options very clearly. I’m really happy to be with State Farm because of her!"
We responded:
"Hey Cristian! I'm so glad you had a great experience with our office! It's wonderful to know that we could help explain your options clearly. We're happy to have you with State Farm! If you ever need anything else, feel free to reach out. - Marijane Billington - State Farm Insurance Agent, Austin, TX"