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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ebenezer Robert

October 11, 2023

5  out of  5 rating by Ebenezer Robert
"Awesome experience with Stephanie from Marijane Billington State Farm Auto insurance agency. She has given an excellent quote within no time matching all my existing insurance policy metrics and dropped the monthly premium to almost half. Met all my insurance needs almost immediately. Thanks for the excellent customer service. You have gained one more happy customer in your list 😊😊..I highly recommend this team.."


September 7, 2023

5  out of  5 rating by anthonybrooklyn
"Marijane was a very helpful and cheerful human being!!! She was so patient and informative about the process. And everything went SMOOTHLY!! THANK YOU STATE FARM YOU ARE THE BEST!!!!!!"

Leslie Val

August 30, 2023

5  out of  5 rating by Leslie Val
"My agent, Marijane, was a delight to talk to. She provided great info on making the best out of their available discounts and was very friendly and pleasant to talk to. Adam gave me a timely notice of technology problems. Great virtual call experience overall!"

Sammy Vu

August 29, 2023

5  out of  5 rating by Sammy Vu
"This has got to be the nicest insurance office because everyone I have contacted with are some of the sweetest and most helpful agents. They don't try to upsell me any additional policies, don't try to educate me on insurance policies, and always transparent when we asked questions. So glad I switched over to them."

Michael Smith

August 25, 2023

5  out of  5 rating by Michael Smith
"Marijane and her team are amazing! They have been so wonderful to work with and provide so much knowledge when it comes to the insurance industry. Give her office a call if you're looking for a new policy or to switch carriers!"

Sally Ramirez

August 24, 2023

1  out of  5 rating by Sally Ramirez
"Ever since this agent took over my account it has been nothing but mistakes and excuses over and over. I have been with State Farm since 1995 and this agent and her office staff are a disgrace to the State Farm name. Do yourself a favor and avoid her and this office staff at all costs. She is awful and has zero control over her office staff and their poor customer service. Usually we want our insurance agents to care about us, this woman does not care about her customers and neither does her office staff. They have proven that time and time again. I have finally given up and I'm switching agents."

Josh Jacobson

July 12, 2023

1  out of  5 rating by Josh Jacobson
"I used to have State Farm and it was an excellent experience. On that basis, I switched back to them. It was a massive mistake. Starting day 1, State Farm charged me well above what I was quoted by tacking on fee after fee. Marijane never gave any coherent reasons for these fees; she'd say something, and when I pointed out how that circumstance didn't apply, she'd claim the same fee was now for a different (not applicable) reason. This went on and on for 6 full months with me being charged phantom fees every month. These were for "different reasons" every month, I was not provided a statement or any written way to inspect them, and Marijane never gave any useful explanation. Literally, all I did was sign up and auto-pay with no activity or anything whatsoever, and I got charged over and over for who knows what. When I called to cancel, Marijane was very rude as well. Avoid avoid avoid avoid. An extra 30% in nonsense fees per month plus an hour of my time per month led to much too expensive insurance and completely unnecessary headache."

Catherine Hoang

June 21, 2023

5  out of  5 rating by Catherine Hoang
"Had the pleasure of speaking with Hannah today for a new quote after my current auto policy went up. She is thorough, attentive, kind, answered all my questions, and gave me a great deal!"


June 20, 2023

5  out of  5 rating by Sienna
"Hannah was very helpful in trying to find us the best discounts to save on our auto and renters insurance!"

Yvonne Riojas

June 14, 2023

5  out of  5 rating by Yvonne Riojas
"What can I say Marijane is an amazing lady . I spoke with her a couple of months ago and finally made an appointment to see her . She was so thorough with helping with my auto and home policy. She took her time to explain everything to me . Her assistant was very helpful that sat in with her . If you are looking for someone that will listen to your needs for your insurance then Marijane is the one for you . Thank you for all your help . I will definitely tell my friends to come see her . She is definitely a 5 star for me ."

Brandon Luster

June 8, 2023

5  out of  5 rating by Brandon Luster
"I was switching my car insurance, and Stephanie was incredibly helpful! She made the switch painless and easy, and post-sign up service has been impeccable. Can't recommend enough!"

hevin ware

May 26, 2023

5  out of  5 rating by hevin ware
"Stephanie helped me switch my auto insurance over to State Farm. She was patient and explained everything to my understanding. She made my switch quick and easy!"

Matthew R Belk

May 19, 2023

5  out of  5 rating by Matthew R Belk
"First: the email I provided is my main account. I forgot my Google account was at this address. Even though she could not assist me I wanted to thank Stephanie personally for being such a joy to speak with. She answered all my questions while still being so kind and considerate. I will highly recommend her to anyone. She is a true asset to her employer."

Vernon Reed

May 18, 2023

5  out of  5 rating by Vernon Reed
"First Abby, and then Stephanie, were helpful, patient and diligent in helping me consolidate all my auto and home policies for maximum savings. And they are just nice on top of it!"

Lynn Sullivan

May 17, 2023

5  out of  5 rating by Lynn Sullivan
"This office is great no matter who is there to help! Stephanie the best!"

Kristine Bazan

May 16, 2023

5  out of  5 rating by Kristine Bazan
"I'm so grateful to have had Stephanie assist me! I called and she helped me with wonderful quotes and fast service. I'm please to say our family is with State Farm Insurance! Thank you very much, your the Best!"

Ankit Kaushik

May 11, 2023

5  out of  5 rating by Ankit Kaushik
"I was having 1 insurance from Geico, my other thing was insured by progressive, and 3rd one by Allstate. When i reached out all 3 companies to bundle them and give me a good coverage with good premium, they were giving me all perils in coverage but I was looking comprehensive one and good claims rate. Also I was looking for some one local here with whom I can meet in person if required. And I found STATE FARM INSURANCE AGENT Marijane Billington and her team. Marijane and Stephanie L Brown from her team helped me in giving a great comprehensive coverage bundle insurance for all my needs. Stephanie spent good amount of dedicated time with me, shared all the details of all the coverage and their premium, what is good, what is not, and what is good for my family. And best part is she never pressurized me even after spending couple of hours with me to buy the policies from her. Marijane and her staff members like Stephanie are like best in town StateFarm insurance providers and StateFarm is the best. I will give 5/5 STARS to Marijane, Stephanie L Brown and whole StateFarm insurance company. In the end, i would strongly recommend to talk to them based on your insurance needs and they will customize and will provide the best one. Stephanie L Brown is AWESOME."

Daniel Kim

April 7, 2023

5  out of  5 rating by Daniel Kim
"Great experience and customer service. 10/10 would recommend. Look for Ruth Ramirez, she’s very friendly and helpful. She made my business with them worth the time."

Hannah Manzo

April 7, 2023

5  out of  5 rating by Hannah Manzo
"I was being severely overcharged at Geico so I switched. State Farm made my switch easy and quick, and the coverage is great for a decent price. It was also super easy to contact them and they were so nice!"

David Westwood

January 31, 2023

5  out of  5 rating by David Westwood
"So far so good! Geico was about to increase my premium from $870 to $1230. Got in touch with Adam at State Farm, and I got a better policy for right around $800."

Albert Marquez

January 20, 2023

5  out of  5 rating by Albert Marquez
"Great service Ruth Ramírez"

Rodrigo Alarcón

January 19, 2023

5  out of  5 rating by Rodrigo Alarcón
"Switching insurance and I had Adam helping me out. Great service, had the answers to all my questions and helped me with everything! Thanks Adam"


January 11, 2023

5  out of  5 rating by Kumo69
"Very Good and Very Helpful AAA+++"

lead kicker

January 10, 2023

5  out of  5 rating by lead kicker
"Amazing! I have dealt with a flooded apartment. Abby, Stephanie and Marijane have been very helpful through an arduous process."


January 4, 2023

5  out of  5 rating by E.C.
"I was DREADING the process of getting multiple insurance quotes after ALLSTATE raised my Auto insurance over $500.00!!! I called State Farm today and had the pleasure of working with Adam. He was really outstanding! Adam was very personable, professional, and knowledgeable about the products offered....He even worked to get me MORE Auto insurance coverage for MUCH less than I previously had with Allstate....It was a breeze getting all of my insurance policies switched over at a very reasonable rate...Glad to be back with "the good neighbor" of Insurance companies... Thank you again Adam for the excellent service provided today!"