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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kayla Fletcher

Kayla Fletcher

May 15, 2025

5  out of  5
rating by Kayla Fletcher
"My call today was focused on saving opportunities since my auto insurance is up due renewal in June. First, I appreciate that they continued to attempt to reach me after a few times I was unable to answer. I had the pleasure of working with Paulina. She answered my 1000 questions and helped me lock in a decent rate for auto insurance and a life insurance policy which is something I have been meaning to do. Thank you Paulina for the great service!"
We responded:
"Thank you, Kayla, for sharing your experience! I'm glad to hear that Paulina was able to assist you with your insurance needs. It's wonderful that she could answer all your questions and help you secure a good rate. If you have any more questions or need further assistance, please feel free to reach out to our office. We're here to help!"
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Christina Burzynski

May 14, 2025

5  out of  5
rating by Christina Burzynski
"From moving out of state to getting car insurance on my own for the first time, the experience was seamless! Stephanie was incredibly helpful and found us the best rates. Highly recommend!"
We responded:
"Hey, Christina! Thanks so much for your feedback. I love hearing that Stephanie could help make your move, and getting car insurance on your own, smooth and straightforward. Finding the right rates is a priority for us, and it’s great to hear that it came through. We appreciate you sharing your experience and welcome you to Texas!"
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Susan Patrick

May 13, 2025

5  out of  5
rating by Susan Patrick
"Thank you Belicia for your assistance! You were very helpful in answering all of my questions! You provided great customer service in a polite and friendly manner! We also shared a few laughs!"
We responded:
"I'm happy to hear about your positive experience with Belicia, Susan! It's wonderful that she could assist you with your questions and make the interaction enjoyable. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Eman Salem

May 13, 2025

5  out of  5
rating by Eman Salem
"Thank you to Patrick Dorsey for the quick and easy help setting up my renters insurance!"
We responded:
"Thank you, Eman, for sharing your experience! I'm happy to know that Patrick was able to assist you efficiently with your insurance setup. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Zach Barney

April 17, 2025

5  out of  5
rating by Zach Barney
"Marijane and her office got me significantly lower rates on both auto and homeowners insurance. I was previously using a broker for both that “should” have gotten me the best rates. How very wrong was I. Also, they’re very nice and responsive. 10/10 would get a quote and see where you land."
We responded:
"Thank you, Zach, for sharing your experience! I'm glad we could help you find better rates for your insurance. It's wonderful to know that our team's responsiveness and friendliness made a positive impact. If you need any further assistance or have questions, feel free to reach out anytime."
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Charles Tallent

April 15, 2025

5  out of  5
rating by Charles Tallent
"been my agent for years! always very responsive, polite, and helpful. I hope State Farm knows they have a great one here!!"
We responded:
"Thank you, Charles, for your kind words! I'm happy to have been your agent for so many years. Your appreciation means a lot, and I'm always here to help with any of your insurance needs. Feel free to reach out anytime!"
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Becky May

April 10, 2025

5  out of  5
rating by Becky May
"Awesome service!!! Love this location"
We responded:
"Thank you, Becky! I'm glad you love our location and appreciate the awesome service."
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C J

March 5, 2025

5  out of  5
rating by C J
"Incredible customer service! Thank you Marijane, Stephanie, and the rest of the team, y’all are always extremely helpful and kind."
We responded:
"Thank you, Cesar, for your wonderful feedback! I'm happy to know that you find our team helpful and kind. Your satisfaction is important to us, and we're here for any assistance you may need in the future. Feel free to reach out anytime!"
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Austin Theriot

February 21, 2025

5  out of  5
rating by Austin Theriot
"I called to find out what options they offered for renters insurance. The price they quoted me was better than what others were offering, and Belicia was very friendly and helpful in getting it set up right away."
We responded:
"Thank you, Austin, for sharing your experience! I'm glad to hear that you found our insurance options competitive and that Belicia was able to assist you promptly. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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CW Port

February 10, 2025

5  out of  5
rating by CW Port
"We appreciate your support in the community for the Round Rock High School Boys Basketball Team!"
We responded:
"I'm happy to support the Round Rock High School Boys Basketball Team. It's wonderful to be part of such a vibrant community. If you ever need assistance, feel free to reach out!"
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Jeff Abrams

January 28, 2025

5  out of  5
rating by Jeff Abrams
"They made the transition to State Farm really easy, quick and painless. Would definitely recommend! Bailee was fantastic!"
We responded:
"Thank you, Jeff, for sharing your experience! I'm glad to know that the transition was smooth and hassle-free for you. Bailee will be delighted to hear your kind words. If you ever need assistance or have any questions, feel free to reach out to our office. We're here to help!"
Profile photo of Tommy Theiss

Tommy Theiss

January 28, 2025

5  out of  5
rating by Tommy Theiss
"I called looking for a quote and found an amazing team waiting to help. Belicia helped walk me through some amazing savings as well as a lot of helpful information. I would and will definitely recommend everyone your way"
We responded:
"Thank you, Tommy, for sharing your experience! I'm happy to hear that Belicia was able to assist you with valuable information and savings. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Alan Coppenbarger

January 21, 2025

5  out of  5
rating by Alan Coppenbarger
"Marijane and her team always go above and beyond to help with my policies. They have the best customer service and knowledge I’ve ever encountered in the insurance industry. Thank you Marijane and everyone else at the office!"
We responded:
"Alan, I'm so glad to hear that you appreciate the efforts of Marijane and the team! Your kind words about our customer service and knowledge mean a lot to us. Thank you for your support and business with our office."
Profile photo of Eraqueo Salinas

Eraqueo Salinas

January 17, 2025

5  out of  5
rating by Eraqueo Salinas
"Do not hesitate to get a quote from Marijane, so helpful and kind. I saved over 200 a month going with this company no joke. Thanks again!!!"
We responded:
"Thank you, Eraqueo, for your wonderful feedback! I'm so happy to hear that you found our service helpful and kind, and that you were able to save money. That's fantastic! If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Erika Dohanich

January 16, 2025

4  out of  5
rating by Erika Dohanich
"Stephanie is great!"
We responded:
"Thank you, Erika, for your feedback! I'm glad to hear that Stephanie made a positive impression. If there's anything else we can assist you with, please feel free to reach out. We're here to help!"
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Ketul Patel

December 30, 2024

5  out of  5
rating by Ketul Patel
"The agent Belicia is really helpful and her explanation about insurance really good."
We responded:
"I'm glad to hear that Belicia was able to assist you effectively with your insurance needs. Her ability to provide clear explanations is truly valued. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Brian James

November 20, 2024

5  out of  5
rating by Brian James
"One of the easiest insurance companies to work with. Everyone is very kind and knows how to lay out the intricacies of insurance to the layman. Belicia helped me with a policy over the phone and was a gem."
We responded:
"Brian, thank you for your wonderful review! I'm glad to hear that you found our team easy to work with and that Belicia was able to assist you so effectively over the phone. We strive to make insurance understandable and accessible for everyone. If you have any more questions or need further assistance, don't hesitate to reach out. - Marijane Billington - State Farm Insurance Agent, Austin, TX"
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Susana Cano

November 16, 2024

5  out of  5
rating by Susana Cano
"I’m happy to leave a review for Ms. Stephanie. She made me feel comfortable and answered all my questions about the policy for my new car. I highly recommend both State Farm and Ms. Stephanie for their excellent service!"
We responded:
"Susana, thank you for your wonderful review! I'm glad to hear that Stephanie made you feel comfortable and answered all your questions about your new car policy. We truly appreciate your recommendation and are grateful for your support. If you need any further assistance, don't hesitate to reach out. - Marijane Billington - State Farm Insurance Agent, Austin, TX"
Profile photo of Caymon Georges

Caymon Georges

November 8, 2024

5  out of  5
rating by Caymon Georges
"Highly recommend for all your insurance needs! Very professional and honest people!"
We responded:
"Caymon, Thank you so much for your recommendation! We're glad to know you found our team professional and honest. Your trust means a lot to us. If you ever need any further assistance, we're here to help. - Marijane Billington - State Farm Insurance Agent, Austin, TX"
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becky navarro

October 31, 2024

5  out of  5
rating by becky navarro
"I have been with State Farm for many years now. I always have positive experiences with this office. The staff is always helpful and kind. My recent experience was with Belicia and Patrick. Both were super helpful and overall kind, amazing people. Very quick too!"
We responded:
"Becky, thank you for your continued trust in our office over the years! I'm happy to know that Belicia and Patrick provided you with such helpful and kind service. We always aim to be quick and efficient in assisting our customers. If you ever need anything else, don't hesitate to reach out. - Marijane Billington - State Farm Insurance Agent, Austin, TX"
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Batman X

October 25, 2024

5  out of  5
rating by Batman X
"Very friendly and efficient staff from Marijane, Belicia, and Patrick!"
We responded:
"Thank you for your wonderful review! I'm happy to hear that you found our team, including Belicia and Patrick, friendly and efficient. We strive to provide excellent service and it's great to know we met your expectations. If you ever need further assistance, don't hesitate to reach out. - Marijane Billington - State Farm Insurance Agent, Austin, TX"
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samstarlight ,

October 2, 2024

5  out of  5
rating by samstarlight ,
"marijane and her team are always so sweet and helpful!! i’m very grateful for everything they do"
We responded:
"Thank you, Sam, for your kind words! I'm so happy to hear that you find our team sweet and helpful. We're grateful for your trust and always here to assist you with anything you need. - Marijane Billington - State Farm Insurance Agent, Austin, TX"
Profile photo of Jared Smith

Jared Smith

September 25, 2024

5  out of  5
rating by Jared Smith
"Great customer service!!"
We responded:
"Thanks, Jared! I'm happy you had a great experience with our customer service. If you need anything else, we're here to help. - Marijane Billington - State Farm Insurance Agent, Austin, TX"
Profile photo of Maria Reyes Goitia

Maria Reyes Goitia

September 18, 2024

5  out of  5
rating by Maria Reyes Goitia
"Excelente trato! Acudí a la oficina porque no sabía cómo colocar el reporte de un accidente y la chicas fueron sumamente amables! Aclararon todas mis dudas y me ayudaron con mi inconveniente. No duden en acudir a ellas para cualquier información y para las chicas que Dios las bendiga y siempre tengan ese carisma impecable"
We responded:
"Maria, muchas gracias por tus amables palabras y por compartir tu experiencia. Me alegra saber que nuestro equipo pudo ayudarte con tu reporte de accidente y aclarar todas tus dudas. Valoramos mucho tu recomendación y tus buenos deseos para las chicas de la oficina. Estamos aquí para ayudarte con cualquier otra consulta que tengas en el futuro. - Marijane Billington - State Farm Insurance Agent, Austin, TX"
Profile photo of Richard Urdaneta

Richard Urdaneta

September 16, 2024

5  out of  5
rating by Richard Urdaneta
"Muy buena la Atención , muy serviciales"
We responded:
"Gracias, Richard. Me alegra saber que recibiste una atención tan buena y servicial. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por confiar en nosotros! - Marijane Billington - State Farm Insurance Agent, Austin, TX"