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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lee Walker

Lee Walker

October 2, 2024

5  out of  5
rating by Lee Walker
"Working with Marijane has been a great experience. Her attention to detail and genuine care for her clients shines through in every interaction. I feel confident that she always has their best interests in mind."
We responded:
"Lee, thank you for your wonderful review! I'm glad to know that our attention to detail and genuine care for our customers have made a positive impact on your experience. Your confidence in our commitment to your best interests means a lot. If you ever need further assistance, don't hesitate to reach out. - Marijane Billington - State Farm Insurance Agent, Austin, TX"
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samstarlight ,

October 2, 2024

5  out of  5
rating by samstarlight ,
"marijane and her team are always so sweet and helpful!! i’m very grateful for everything they do"
We responded:
"Thank you, Sam, for your kind words! I'm so happy to hear that you find our team sweet and helpful. We're grateful for your trust and always here to assist you with anything you need. - Marijane Billington - State Farm Insurance Agent, Austin, TX"
Profile photo of Jared Smith

Jared Smith

September 25, 2024

5  out of  5
rating by Jared Smith
"Great customer service!!"
We responded:
"Thanks, Jared! I'm happy you had a great experience with our customer service. If you need anything else, we're here to help. - Marijane Billington - State Farm Insurance Agent, Austin, TX"
Profile photo of Chance Hogan

Chance Hogan

September 20, 2024

5  out of  5
rating by Chance Hogan
"It was such a joy working with this agency and they were always available to answer my many questions either by phone, email or text. I highly recommend them and they will find the best price for your insurance needs."
We responded:
"Chance, thank you so much for your wonderful review! I'm happy you found our team always available and responsive to your questions. We strive to provide the best service and find the right insurance solutions for our clients. Your recommendation means a lot to us. If you need any further assistance, don't hesitate to reach out. - Marijane Billington - State Farm Insurance Agent, Austin, TX"
Profile photo of Maria Reyes Goitia

Maria Reyes Goitia

September 18, 2024

5  out of  5
rating by Maria Reyes Goitia
"Excelente trato! Acudí a la oficina porque no sabía cómo colocar el reporte de un accidente y la chicas fueron sumamente amables! Aclararon todas mis dudas y me ayudaron con mi inconveniente. No duden en acudir a ellas para cualquier información y para las chicas que Dios las bendiga y siempre tengan ese carisma impecable"
We responded:
"Maria, muchas gracias por tus amables palabras y por compartir tu experiencia. Me alegra saber que nuestro equipo pudo ayudarte con tu reporte de accidente y aclarar todas tus dudas. Valoramos mucho tu recomendación y tus buenos deseos para las chicas de la oficina. Estamos aquí para ayudarte con cualquier otra consulta que tengas en el futuro. - Marijane Billington - State Farm Insurance Agent, Austin, TX"
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Richard Urdaneta

September 16, 2024

5  out of  5
rating by Richard Urdaneta
"Muy buena la Atención , muy serviciales"
We responded:
"Gracias, Richard. Me alegra saber que recibiste una atención tan buena y servicial. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por confiar en nosotros! - Marijane Billington - State Farm Insurance Agent, Austin, TX"
Profile photo of Diana Bordelon

Diana Bordelon

August 29, 2024

5  out of  5
rating by Diana Bordelon
"After many years being with this insurance office, it was a tough decision to leave. I moved to another city and felt the need to have an office near me. Calling to cancel was a bit strange, but I was assured that my request would be taken care of promptly. I was told I’d be receiving an email shortly. Within minutes Marijane was calling to make sure all was well and see if I needed anything. We had a great conversation and while it was an end to our business she made me feel valued and appreciated. Thank you for taking care of my insurance for many years."
We responded:
"Diana, thank you for your kind words and for being with our office for so many years. I'm glad we could assist you promptly with your cancellation and that our conversation made you feel valued. If you ever need anything in the future, don't hesitate to reach out. Wishing you all the best in your new city! - Marijane Billington - State Farm Insurance Agent, Austin, TX"
Profile photo of Leece Naxera

Leece Naxera

August 23, 2024

5  out of  5
rating by Leece Naxera
"Belicia answered the phone when I called today and was very helpful to me. She did a good job of explaining things to me and even shared some of her own personal experiences to help me in my decision making process. She also called me back to make sure I was ok with how things were going to proceed. I appreciate all the effort she put in to making sure my situation was handled in a way that was pleasing to me."
We responded:
"Leece, thank you for your kind review. I'm glad Belicia was able to assist you effectively and provide clear explanations. It's great to know she followed up to ensure everything was proceeding smoothly. We appreciate your feedback and are here for any future needs. - Marijane Billington - State Farm Insurance Agent, Austin, TX"
Profile photo of Lilye Lavender

Lilye Lavender

July 26, 2024

5  out of  5
rating by Lilye Lavender
"I have so many amazing things to say about Marijane and her team! They are so quick to respond and attentive to all the details. My business is in a very niche industry and Marijane did an excellent job of covering all my bases with my business owners coverage. I highly recommend working with her!"
We responded:
"Hi Lilye! Thank you so much for your wonderful review! I'm really happy to know that you found our team quick to respond and attentive to all the details. It's great to hear that we could cover all your bases with your business owners coverage, especially in such a niche industry. Your recommendation means a lot to us! If you ever need anything else, we're here to help! - Marijane Billington - State Farm Insurance Agent, Austin, TX"
Profile photo of Samantha Brown

Samantha Brown

July 25, 2024

5  out of  5
rating by Samantha Brown
"Patrick is the BEST. Appreciate his help tremendously."
We responded:
"Hey Samantha, thanks a ton for your awesome review! We're so happy Patrick could help you out. If you need anything else, we're here for you! - Marijane Billington - State Farm Insurance Agent, Austin, TX"
Profile photo of Cristian Vera

Cristian Vera

July 23, 2024

5  out of  5
rating by Cristian Vera
"Marijane is honestly the best and most kind insurance agent I’ve ever spoken with!! She’s was so helpful and explained my options very clearly. I’m really happy to be with State Farm because of her!"
We responded:
"Hey Cristian! I'm so glad you had a great experience with our office! It's wonderful to know that we could help explain your options clearly. We're happy to have you with State Farm! If you ever need anything else, feel free to reach out. - Marijane Billington - State Farm Insurance Agent, Austin, TX"
Profile photo of Paul Taylor

Paul Taylor

July 18, 2024

5  out of  5
rating by Paul Taylor
"State Farm gets the job done, they've got my business."
We responded:
"Thank you, Paul! We appreciate your trust and are honored to have you as a valued customer. Our team is committed to getting the job done right for you. - Marijane Billington - State Farm Insurance Agent, Austin, TX"
Profile photo of Jose Ariel Ramos

Jose Ariel Ramos

June 11, 2024

5  out of  5
rating by Jose Ariel Ramos
"My agent and her team are very friendly and answer all queries in a friendly and prompt manner. Good job!"
We responded:
"Thanks for the feedback Jose! We’re so glad we’ve provided you with a remarkable experience."
Profile photo of Debbie McClure

Debbie McClure

June 8, 2024

5  out of  5
rating by Debbie McClure
"Stephanie is awesome!!!"
We responded:
"Debbie, I'm thrilled you found Stephanie to be awesome! Our team is pleased to have provided you with exceptional service. We're grateful for your positive feedback and look forward to assisting you further. Marijane Billington - State Farm Insurance Agent, Austin, TX"
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Javy Pena

May 24, 2024

5  out of  5
rating by Javy Pena
"I called in for an auto quote and spoke with Nicholas. He was very professional and courteous. He also saved my friends and family a lot of money on their home and auto."
We responded:
"Javy, we're pleased to hear that Nicholas provided you with professional and courteous service while helping you with an auto quote! Saving money for your friends and family on their home and auto policies is fantastic news. Thank you for choosing our office for your insurance needs! - Marijane Billington - State Farm Insurance Agent, Austin, TX"
Profile photo of Laurel Dundee

Laurel Dundee

May 24, 2024

5  out of  5
rating by Laurel Dundee
"The staff is always super helpful, and they actually answer the phone when you call during business hours!"
We responded:
"Laurel, we're happy you find our staff super helpful and responsive! We're grateful for your positive feedback and look forward to assisting you with all your insurance needs. Marijane Billington - State Farm Insurance Agent, Austin, TX"
Profile photo of Kat Kim

Kat Kim

May 24, 2024

5  out of  5
rating by Kat Kim
"Great service! Kind, friendly, and attentive staff."
We responded:
"Kat, we're so glad you had a great experience with our team! Thank you for your positive feedback, and we're grateful for the opportunity to assist you with your insurance needs. Looking forward to serving you again! - Marijane Billington - State Farm Insurance Agent, Austin, TX"
Profile photo of Brenda Kilburn

Brenda Kilburn

May 7, 2024

5  out of  5
rating by Brenda Kilburn
"I have been very pleased with the Marijane Billington Agency since she took over from the former agent. Her office is helpful when I have called. Yesterday Patrick took a lot of time explaining ways I could save money and what my coverages are. Thanks"
We responded:
"Brenda, I'm thrilled to hear that you had a great experience with our office! I'm glad Patrick took the time to explain ways to save money and your coverages. We're always here to help you with any insurance needs you may have in the future. Thank you for your positive feedback! - Marijane Billington - State Farm Insurance Agent, Austin, TX"
Profile photo of Ian Wheeler

Ian Wheeler

May 7, 2024

5  out of  5
rating by Ian Wheeler
"Thank you to State Farm agent Declan. He provided excellent customer service and helped me diligently throughout this process"
We responded:
"Ian, we're thrilled to hear that Declan provided excellent customer service and assisted you diligently! We're pleased to have been able to help you throughout the process. If you ever need further assistance, feel free to reach out to our office. Thank you for your positive feedback! - Marijane Billington, State Farm Insurance Agent, Austin, TX"
Profile photo of Kristina

Kristina

May 3, 2024

5  out of  5
rating by Kristina
"Stephanie was so great to work with. She spent a lot of time understanding our families needs and recommending the best policies at the best prices. I highly recommend her!"
We responded:
"Kristina, thank you for taking the time to leave us a review! Stephanie is a wonderful member of our team and we are so glad to hear she was able to assist you with your insurance needs. We hope to continue serving your insurance needs for many years."
Profile photo of Ricardo Smith

Ricardo Smith

May 2, 2024

5  out of  5
rating by Ricardo Smith
"Nick and Patrick provided great customer service with getting my life insurance together and I highly recommend their services"
We responded:
"Ricardo, it was a joy working with you. Nick and Patrick are wonderful members of our team, and we’re glad they were able to assist you with your insurance needs."
Profile photo of Alejandra Chavarria

Alejandra Chavarria

May 2, 2024

5  out of  5
rating by Alejandra Chavarria
"Mr. Nick Pitchford is very professional and explains everything very well. He saved me $175 per month on our car policy. Excellent work. I will definitely recommend you."
We responded:
"Alejandra, thank you for taking the time out of your day to leave us a review! We love hearing about how Nick provided a wonderful insurance experience for you. Our office loves being your good neighbor! - Marijane Billington - State Farm Insurance Agent"
Profile photo of Oscar Cardenas

Oscar Cardenas

April 30, 2024

5  out of  5
rating by Oscar Cardenas
"Back in February of this year, I contacted several insurance agencies and requested their quotes and description of coverage and discounts to"bundle" policies for our primary residence in Leander, a rental dwellingin Austin and an auto policy for our 2014 car, recently traded in for a 2024 vehicle. Three agencies responded to my invitation including the agency for the multiple insurance policies we had at that time, Marijane Billington with State Farm and one other. After careful comparisons of the three offers, we found greater appeal in the offer Marijane Billinton of Stae Farm submitted. As I followed up with respective agents of respondents with my numerous questions on Declaration of coverages, rates and discounts, we decided to change coverage to State Farm. All of the ensuing interactions with Ms. Billinton and assigned staff to finalize policy contracts and delivery of service when policies went into effect, proved our wise choice of the Marijane Billington with State Farm. We continue to find Marijane and all the staff to be professional, courteous, helpful and knowledgeable at all times. This makes for both relief and reassurance that our insurance needs will continue to be expedited in our best interest. This is truly a wonderful insurance agency that my wife and I recommend without reservation."
We responded:
"Oscar, thank you so much for your kind words! I'm delighted to hear that you found our insurance offer appealing and that we were able to provide you with the coverage and service you needed. My team and I strive to ensure that our clients feel supported and informed throughout the insurance process, and it's wonderful to know that we met your expectations. Please know that we're always here to assist you with any future insurance needs or questions you may have. Thank you for choosing State Farm and for recommending our agency—I truly appreciate your trust and confidence in us. - Marijane Billington - State Farm Insurance Agent"
Profile photo of Jesse Benavidez

Jesse Benavidez

April 30, 2024

5  out of  5
rating by Jesse Benavidez
"My experience with Nick Pitchford has been nothing short of exceptional. He has not only helped me navigate the complexities of auto insurance but has also saved me a significant amount of money ($750) in the process. If you're seeking a knowledgeable and trustworthy insurance agent call and ask for Nick!"
We responded:
"Jesse, we’re so glad to hear how Nick was able to help you with your insurance needs! He is an essential part of our team, and we appreciate you letting us know how well he was able to assist you. Thank you for choosing us as your insurance provider! - Marijane Billington - State Farm Insurance Agent"
Profile photo of Gabriela Garza

Gabriela Garza

April 30, 2024

5  out of  5
rating by Gabriela Garza
"Nick was so resourceful and efficient with getting my husband and I a quote for auto insurance. He will be saving us over $2k a year! They are a fantastic team to work with, and I’m very happy with the service they provided."
We responded:
"Thanks for the kind words, Gabriela! We’re happy to hear Nick was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve! - Marijane Billington - State Farm Insurance Agent"